During my recent visit to Kuala Lumpur, I had the pleasure of experiencing the exceptional services of the salon nestled within the Seibu department store. The salon's inviting interior immediately caught my attention, prompting me to schedule an appointment for a cut and color with Haru the following day.From the initial consultation to the final service, the entire experience was nothing short of extraordinary. Despite the language barrier between Haru and myself, her professionalism and expertise ensured that communication was seamless. Haru meticulously planned and executed a stunning platinum blonde transformation, which required five hours of careful attention to detail.While I was initially thrilled with the results, I later realized that the color did not fully align with the look I had envisioned, and there was minor fading on the sides. Haru responded with remarkable dedication, offering to recolor and style my hair to a stylish and multi-dimensional silver-grey. Impressively, she managed to achieve this without compromising the integrity of my hair and at no additional cost.The level of service and commitment to customer satisfaction demonstrated by Haru and the salon exceeded my expectations. I highly recommend this salon for anyone seeking top-tier hair services in Kuala Lumpur.
